Frequently Asked Questions
Answers to common questions about pallets and how requests work
General
What is Hamilton Pallets?
We are a referral service. We take pallet requests from Hamilton and nearby communities and pass them to partner suppliers in our network, who prepare quotes and fulfill orders.
What types of pallets can I ask for?
You can ask for Grade A, Grade B or Grade C used pallets in common sizes. Custom sizes may be available through partner suppliers.
What is the difference between pallet grades?
Grade A pallets show little wear. Grade B pallets show normal use but are structurally sound. Grade C pallets show more wear and suit lighter work. Grading varies by supplier, so confirm the details in your quote.
Can I sell my used pallets?
Yes. Tell us the quantity, sizes and condition, and a partner supplier will follow up.
Pricing & Orders
What do pallets cost?
Pricing is by quote from partner suppliers. It depends on size, grade, quantity and location.
Is there a minimum order?
Include your quantity in the request. Minimums, if any, are set by the partner supplier.
How do I place an order?
Send a free, no-obligation quote request through the form. A partner supplier will follow up, and you arrange the order with them.
Pickup & Delivery
Is delivery available?
Delivery can be arranged through partner suppliers. Cost and timing are confirmed in your quote.
What area do you cover?
We take requests from Hamilton and nearby communities such as Stoney Creek, Dundas, Ancaster, Waterdown and Burlington. Availability depends on partner suppliers.
Can someone pick up my pallets?
Pickup is available through partner suppliers where the quantity and condition make sense. Describe what you have in your request.
Services
Can pallets be repaired?
Often, yes. Partner suppliers can advise on repairs such as replacing deck boards, depending on the quantity and damage.
Can I get custom-sized pallets?
Custom sizes may be available through partner suppliers. Send your dimensions and load details in a quote request.
What happens to pallets that can’t be reused?
Wood from unusable pallets can often be ground for products such as mulch or fuel. Options depend on the supplier, so ask what will happen to yours.
Request a Quote
Tell us what you need and a partner supplier will follow up
How a Quote Request Works
- ✓Free to ask: A quote request costs nothing and carries no obligation
- ✓Partner suppliers: Your request goes to a supplier in our network
- ✓Priced by quote: The supplier sets the price, delivery and terms
Hamilton and Nearby
We take requests from Hamilton and nearby communities. Availability depends on partner suppliers.